With our mobile app, you can put your entire playbook right in your pocket! If you or your users work remotely, in the field, or are generally on the go, download now.
❗ Before you start:
For your iPhone to be compatible with Trainual, it must be running iOS 11.0 or later. To check your phone’s compatibility, go to “Settings” > click “General” > click “About.” If your iPhone is not compatible, simply go back to “General” > click “Software Update” > click “Install.”
For your Android to be compatible with Trainual, it must be running Android OS 6.0 or later. To check your phone’s compatibility, go to “Settings” > click “About Phone” > scroll down to “Android Version.” If your phone is not compatible, simply go back to “Settings” > click “System Update” > download by clicking “Yes.”
To download the Trainual application on your iPhone:
Go to the Home Screen of your iPhone.
Find and click on the “App Store” application on your phone.
Click the “Search” button in the bottom right corner
Click on the grey search bar at the top of the page and type in “Trainual.” Select the blue “Search” button at the bottom right of the screen.
Your phone may prompt you to double-click the power button on your phone. If not, just click “Install.”
Log into your Apple account using the Apple ID and password affiliated with your Apple account.
📝 Please note: If you do not know or remember your Apple ID (email), contact Apple support or see their online resources. If you do not know or remember your Apple password, contact Apple support or see their online resources.
After you put in your Apple ID and password, Trainual will begin to download! 🍎
📝 Please note: Your phone may say “Processing Payment” at the bottom of the screen to let you know that the application is installing. Don’t panic - the Trainual application is, and always will be, free! 👍
After the Trainual application has been successfully installed, click “Open”
To download the Trainual application on your Android:
Go to the Home Screen of your Android.
Click the “Google Play” application
Click the white search bar at the top of the page and type in “Trainual”
Click on the Trainual icon > click “Install” > and click “Accept”
After the Trainual application has been successfully installed, click the “Open” button to open the application.
To log into the Trainual App:
Open the Trainual application.
Log into your Trainual account with your email and password associated with your Trainual account & click "Sign in"
📝 Please note: If you forgot your password, simply reset it.
Click “Account” and select your desired account from the drop-down menu.
Click “Sign In”
Click “Next” to navigate through the prompts
Click “Notify Me” and then click “Allow” to enable notifications from the Trainual application so you don’t miss a beat! 💪
Click “Let’s Go!” to hop into Trainual and get started!
When you log in using the app, you will see “My Desk” at the top of the page, letting you know that you are in the central zone to navigate through everything Trainual has to offer.
🎥 Please see the video below to watch the iPhone app login process in action:
📝 Please note: The Trainual app is meant for users to complete training, refer back to policy and procedure, and search for content on the go. To build new content, you will need to access Trainual on a computer.
🔥 Tip: You can access your notifications by clicking on your avatar in the upper right-hand corner of your screen. Any notifications that you enable on your mobile device will also be sent out via email.