You can uncheck your completion for a single Step if you accidentally marked it as complete or wish to leave it incomplete to review at a later time.
📝 Please note: Only those with Billing Admin, Admin, and Manager permission levels can uncheck a Step for completion.
To uncheck a Step for completion:
Click “My Desk” on the left-hand navigation bar
Click the Subject the Step lives in
Click the Topic the Step lives in
Click the desired Step.
Click the green “✅ Mark Completed” text at the top right of the Step.
You will receive a notification that the Step completion was successfully removed.
🔥 Tip: Steps can only be unchecked for completion when they are viewed in the “My Desk” section. Steps cannot be unchecked for completion while creating/editing Subjects in the “Subjects” section.
Next, learn how to clear completion for an entire Subject.