Adding images and videos to Test questions is a lot like adding them to Steps.

To add an image to a Test question:

Navigate to your preferred Test via the Subject page the Test lives in on the left-hand navigation bar (Company, Policies, or Processes)
Click "+ Add Question" or navigate to an existing question
Click "Type something" to edit your question
Click the plus sign icon on the toolbar for "More Rich" options
Click the "Insert Image" icon
Click the cloud icon to upload an image from your computer. This allows you to drag and drop an image saved to your computer to the "Drop image" box. Or, you can click the "Drop image" box to browse through your computer's saved files > select a photo > and click "Open."
Click the link icon to insert an image by URL. This allows you to paste a URL link from a photo that is stored online
🔥 Tip: Right-click on a photo online and select "Copy Link Address" to paste in the insert an image by URL section
Click "Insert"

To add a video to a Test question:

Navigate to your preferred Test via the Subject page the Test lives in on the left-hand navigation bar (Company, Policies, or Processes)
Click "+ Add Question" or navigate to an existing question
Click "Type something" to edit your question
Click the plus sign icon on the toolbar for "More Rich" options
Click the "Insert Video" icon
Click the link icon to insert a video by URL. This allows you to paste a URL link from a video that is stored online (think Loom, YouTube, Vimeo, Wistia, etc.)
Click the [< >] icon to upload a video using an embed code
Click "Insert"