If you've used collections to gather related subjects together, you know what a great tool it's been.
That said, collections had several key limitations.
😕 You could only "collect" process subjects (not company or policies).
😕 A subject could only be categorized in one collection at a time.
😕 Collections couldn't be assigned to people or groups.
Friend, it's time to move to something WAY more flexible: Groups!
Groups allow you to do everything you love about collections but now give you new abilities that collections could only dream of.
😃 You can "group" relevant company, policy, and process content together.
😃 A subject can exist in multiple groups at a time.
😃 Curated content groups can be shared with relevant team members.
Bottom line: Groups are the way forward. RIP Collections 🪦
🗂️ Table of contents: Click on the arrow to view the different sections of this document and skip around to the parts you need.
Where are my collections?
No worries. We've kept them on the Content page in your account for easy access. Just click the view changer and select "Collections" from this page. They are all there listed in alphabetical order.
📝 Please note: You cannot create new collections or update existing ones.
OK, now what?
👉 You have two options:
If you're thinking option 1, then you can stop reading now and move on with your day 🙂 We'll provide plenty of advance notice about the migration and when it will happen.
However, if you want to jump on this now, then option 2 is your jam! Read on for the recommended process. 👇
How to create groups for your existing collections:
Step 1: Identify the collections you need to keep
Take this as an opportunity to do some cleanup. You may or may not actually need all the collections you have right now. Go to the Content page, and change the view to "Collections." Then, look over each one and decide what you need to keep. Jot these down somewhere.
We'll talk about what to do with the unneeded collections in just a moment.
Step 2: Determine the group type
Since the collections you want to keep are going to become groups, you need to determine what group type each of them will become. Jot them down, or select them in the google sheet linked above.
The group type options are:
other (custom group)
As you do this, you may discover that you've ALREADY created groups for some of them. If so, woo-hoo for less work, right? 😉
Step 3: Create new groups
Now, head over to the groups page and create the new groups you identified. Here's that help guide again to walk you through the process.
Step 4: Delete old collections
You don't need them anymore, so let's trash those old collections 🗑️
Go back to the Content page and change the view to show Collections. Then, click the 3-dot menu next to each collection and click "Delete collection".
IMPORTANT: Do this for each collection that you do NOT want to be migrated to Groups. Otherwise, it will be created as a group with the "Other" group type.
That's it! 🥳
When you're done, you'll be able to take advantage of all the abilities groups have to offer. Specifically, assigning group content to the people who need it.
Need some extra help?
Email email@example.com or press on the bubble on the bottom right-hand corner of the screen to start a chat to let us know what you need help with. ↘️