Trainual

Learn how to train and guide your General user permission level teammates on all things Trainual.

General User Permission Level

Learn the difference between how Admins and General team members view the platform.

Learn how to filter your teammates by account status, phone numbers, permission levels, latest activity, and more!

Learn how to update training percentages for subjects, topics, and tests by marking them 100% completed or clearing progress back to 0%.

Learn best practices for when and how to add new users in Trainual

Learn how to invite new people to your Trainual account.

See how to add people to your account and send the invite later!

Learn how to resend an invitation to your Trainual account

Learn how to manage people in your account and view the people directory!

Learn how to manage a teammate's email, job title, permission level, and more!

Learn how to permanently delete people from your account

Learn how to archive a team member and add them back

Learn how to manage a teammate's ability to view, edit, and fully oversee subjects.

Decide what people can do in your Trainual account.

Assign teammates the appropriate permission level access based on the capabilities you want them to have in the platform.

Upload a CSV to bulk add your whole team to your Trainual account.

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company

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