You may be asking yourself — what's a success coach? 🤔 Well, after your initial onboarding, this is the team that will stay in touch to make sure you get the most value out of Trainual. They aim to ensure you have the strategic help and resources you need as you continuously implement Trainual into your daily operations.
Strategies! This team is all about coaching you through proven plans of action that will help you to be successful. Especially if you need help with:
Figuring out the right structure for your playbook.
How to get important processes out of everyone's heads.
Putting together a content creation team.
Designing engaging and effective content.
Rolling Trainual out to your team and getting buy-in.
How to use multimedia (images, GIFs, videos, oh my!)
Maintaining your content as you grow and scale.
Developing an onboarding program for a new role.
You get the picture, right? 😉
Email support@trainual.com or press on the bubble on the bottom right-hand corner of the screen to start a chat, and let us know how to help! ↘️
Motivated, excited, perma-grinning 😁, and almost never quiet. Shawn's work across the health & wellness, financial services, and K-12 online education industries has always revolved around coaching and development. He's a firm believer that learning should be fun and is always ready to jam on ways to make training more enjoyable (and effective)! He loves being outdoors, quoting movies, building Lego sets, hanging with his wife and kids, and mastering the art of well-timed dad jokes.
Fun-loving, light-hearted New Jersey mom of 3 who ❤️'s taking care of customers and helping SMBs grow, develop, and scale! Rach has worked in sales, biz development, administration, residential & commercial property management, and real estate. So, she pretty much knows her way around the block, figuratively and literally! When you're looking for a great idea, Rach has no shortage of them ready to be called up at will and the know-how to help you put them into practice.
Emma is passionate about creating inclusive, user-centered design that promotes intuitive, engaging, and active customer experiences. Emma has worked in higher education and instructional design and loves to help our customers find success and long-term value in Trainual by putting her content design, UX, and technical support skills to good use. Aside from work, you'll find Emma training for an upcoming triathlon, 10 chapters deep in an obscure historical text, or baking delicious custom cakes.
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