When you create your Trainual account, a unique ID is autogenerated as your account's "identifier," by which you can then log in to your company's profile through Trainual's service domain. Meaning, that long string of letters and numbers is YOU!
You'll often need to find and use your account's URL information when you set up integrations. You can easily find this information while logged into your Trainual account.
👉 Before you start:
Make sure you're logged into your desired Trainual account.
This information is available to all permission levels but will typically benefit Admins.
Keep in mind that your autogenerated unique account URL is separate from a request for a custom domain.
Overview
Third-party integrations often request full account URLs or a partial piece of a URL and may refer to this information by a different name. If you’re setting up a third-party integration, it may ask for a subdomain, hostname, or DNS name during setup.
Often, these third-party integrations will show an example of a URL and label it using their preferred terminology to help you determine what information you need. Check out the Trainual URL examples below to cross-compare them with your integration's illustrations.
🔘 Example of a full Trainual account URL:
"https://app.trainual.com/1fb293c7-5570-497e-8d13-eb69d4ab6200"
🔘 Example of a partial Trainual URL (often referred to as a subdomain):
"1fb293c7-5570-497e-8d13-eb69d4ab6200"
🔥 Tip: If the third-party integration is not accepting the Trainual URL or partial URL entry you're inputting, reach out to their integration's support center. Those agents are the product experts for their platform and can quickly help guide you.