Content in Trainual is organized into subjects, topics, and steps. Here, we will go over the difference between subjects, topics, and steps and give you tips on how to structure your content using each organizational level.
🎥 Learn how Trainual Subjects are organized in the video below:
👉 Check out the whole How To Build your Business Playbook video walkthrough tutorial, created by our amazing L&D coach, Shawn.
Subject
A subject is a group of processes or procedures that apply to either the whole company (i.e. Employee Handbook) or a specific department or role (i.e. HR or HR Manager).
For example:
Reception Area Procedures
HR Policies
Topic
A topic is a specific process or procedure that falls under a broader group of processes or procedures.
For example:
In the subject Reception Area Procedures:
Greeting Customers
Answering Phones
In the subject HR Policies
PTO Policy
Remote Work Policy
Step
A step is all of the individual actions that must take place to follow a specific process or procedure.
For example:
In the subject Reception Area Procedures > Topic Greeting Customers
Complete Intake Form
Add to Email List
In the subject HR Policies > Topic PTO Policy
Submit PTO Request
Confirm with Manager
Example #1
Example #2
