A McKinsey report states that the average employee spends up to 100 minutes per day just searching for the basic information needed to do their job. How much time (AKA money) could you save by making every how-to and need-to-know instantly accessible?

More FAQs:

Why doesn't Trainual have a free plan?

Simple. There are plenty of free options available to do the work of documenting your processes. Before Trainual, we used Google Docs, Evernote, Google Sites, Microsoft Word, and Pages. Those are great places to start.

So what am I paying for?

The right customer for Trainual doesn’t just want to document. They want to organize, train, track, and test.

With other systems, you might create sets of folders to organize your content. With Trainual, you can associate each individual policy or process with a role or department in your company, so you can instantly see who needs to know what.

With other systems, training might simply be sharing a folder of files with your new hire. In Trainual, you’re inviting users to a sequence of step-by-step material, improving their onboarding experience.

With other systems, training is one-way. In Trainual, you have the full transparency to know which people have signed off on which policies and processes, and even the ability to create simple tests to check knowledge.

Sure, you can use a free system. But our customers see the value in these upgrades.

Why does Trainual have a subscription-based pricing model?

Your systems and processes are living, breathing things within your business. So, training isn’t a one-time occurrence, but a consistent pulse of being able to access material when it’s needed, and update material when it changes. A subscription fee most closely matches the utility of the product.

Is the cost of Trainual worth it?

That’s up to you to decide. If we try to convince you it’s worth it, and it genuinely isn’t for your particular situation, you might be upset with us later. But for customers that sign up and use the product, the cost is insignificant compared to the value it provides. Think of any cost in your business as an investment. If you didn’t expect the value you receive from something to be greater than the cash you spend on it, why buy? Great question.

If you ever hire someone new, how long does it take you to get them up to speed at full productivity? Using Trainual could shave hours off of that timeline. Planning to sell your business or pass it down to a successor? How much smoother would the transition go with a well-documented manual of your systems and processes? How much higher of a valuation might you be able to command?

The act of documenting processes means reviewing step-by-step sequences. With a collaborative group effort, you might eliminate certain processes and upgrade others, so that everyone is operating at maximum efficiency. What is that worth?

This seems crazy valuable. Why not charge more?

If you want to pay more, there are plenty of enterprise options out there. We’re not them.

We think that every company should have an instruction manual. Clear processes lead to happier employees, more profitable businesses, and more satisfied customers.

Still can’t justify the investment? That’s completely fine! We hope you’ll continue to follow our content like our podcasts, blog, and newsletter; check out our free resources, and engage with us on social media like our Facebook & Instagram.

As we evolve and your business evolves, maybe the cost-benefit matrix will line up for us later on. 😊

Have more questions for us? Send us a message at support@trainual.com or use the chatbox in the bottom right-hand corner of your screen.

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