Help reduce your digital risk by learning how to update your password in-app and how to completely reset your password when it has been forgotten, to avoid frustrations and inconveniences. In today's digital age, where cybersecurity threats are prevalent, ensuring the security of your online accounts is of utmost importance!
👉 Before you start:
To update your password:
Click on your avatar icon from the top right corner of your screen.
Select "My settings" from the drop-down menu options.
Hit the "Update password" button under the "Password" section.
Fill out the prompts on the pop-up page.
Push "Update" to finalize your new password choice. You will get an in-app confirmation that your profile has been successfully updated! 🎉
To reset your password:
Open your team's sign-in page.
Click the "Forgot password?" link.
Enter your email address on file for this team's Trainual account.
Hit "Reset." A password reset email and instructions will be sent to your account on file from firstname.lastname@example.org. 📧
🔥 Tip: Not seeing the email? Be sure to check your spam/junk folders. Still not seeing it there? 🤔 Head over to this help article for more troubleshooting suggestions: 🔗 Email Delivery Issues.
Learn more about managing your Trainual profile:
🌻 SEOs: Can't Access, Logged Out, Login Issues, Log In Issues, Trouble Signing In