Upgrade Your Trainual Plan

Learn how to unlock more Trainual power by moving your account to a higher-tier subscription.

Stay on top of your company's growth by expanding your toolkit. Upgrade in-app to access all of Trainual’s features so you can keep building with confidence and ease.

👉 Before you start:

• Only Billing Admins can make Trainual subscription changes.
• For more specifics around which areas of the account and pieces of content your employees can access, review their permissions and subject access.

Upgrading your current Trainual plan:

1. Log in to Trainual account using your Billing Admin credentials. 

2. Expand the "Account" options from the left-hand navigation menu.

3. Open the "Billing & plans" page.

4. Find and click the "Upgrade plan" button under the desired subscription listing. 

5. Review your updated payment details from the grey-colored right-hand menu.

   • 🔥 Tip: Double-check that the card on file is correct! If updates are needed, click the pencil icon near your card information and make any changes.

6. Hit the "Upgrade" button to finalize your new subscription choice.

📝 Please note: When you upgrade your plan, the system will automatically credit any unused time from your current plan toward the new one, so you’ll only pay immediately for the prorated difference during this current billing cycle.

Learn more about Trainual plans:

• Place your company account on a temporary 3-month hold plan.

• What defines a seat or user in your Trainual account?
• Does Trainual offer a non-profit discount for qualifying customers?