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      Trainual Seats

      Learn what defines a seat (or login profile) in Trainual.


      Wondering what a "seat" is? 🤔 We'll clearly define it here, show you how to easily check your available seats, and explain some next steps with other Trainual features.

      Sliding In Ilias Chair GIF by QPR FC

      👉 Before you start:

      • Only Billing Admins have control over a Trainual plan and seat adjustments.
      • If you signed up with Trainual before July 28th, 2025, your Trainual seat experience will be different. Please reach out to support for more details.
      • For more specifics around which areas of the account and pieces of content your employees can access, review their permissions and subject access.

      🗂️ Table of contents: Skip around to just the parts you need with these links.

      Definition of a seat:

      A seat is just our fancy way of saying a person who has their own profile and access to your company's Trainual account.

      Seats work best as individualized platform experiences and include all permission types, from Admins (typically creators) to General users (typically consumers).

       

      Review your current seat number:

      1. Expand the "Account" options from the left-hand navigation menu.

      2. Select "Billing."

      3. Review the "Seats" details under the "Overview" tab.



      📝 Please note: If you need to add more seats, follow this guide. If you need to downgrade your seat count, please contact support.

      Additional seat management features:

      Now that you understand what a seat is, how many you have, and how to change that count, check out these other resources to get the full picture of a seat's cycle.

      ✨ Feature 📖 Description
      Manage users.  Update existing teammate profiles.
      Add new teammates. Invite new trainees to your Trainual account and customize those send-out times and access periods.
      Bulk invite teammates. Invite your whole team to Trainual (or stage all those invites for later) in one sweep using a CSV upload.
      Archive & unarchive people. Adjust someone's login access and store or restore their profile anytime, without losing their individual training progress.
      Permanently delete people. Permanently delete a person and all their individual Trainual learning progress when they no longer need access.

       

      FAQs:


      How can I submit my feedback and ideas about Trainual features?
      If you'd like to share your thoughts about the seat experience or think of something else you'd like to see added, send us your feature requests and ideas.

       

      Learn more about your Trainual subscription: