Learn how to mark an individual trainee's assigned subjects, topics, and tests to 100% completed or clear them back to 0%.
Teammates with an Admin+ level of permission can clear out or mark completed training subjects, topics, and tests for individual trainees or bulk groupings.
🗂️ Table of contents: Click on the arrow to view the different sections of this document and skip around to the parts you need.
To clear completions for a subject:
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Open the "Account" tab from the left-hand navigation.
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Choose "Manage users" from the drop-down menu.
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Click the name of the team member whose completion(s) you wish to clear to 0%.
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Click the "Manage" button under the "Subjects assigned" section of their profile.
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Press the "Clear Completion" button to begin selecting training to clear.
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Locate the subject titles you wish to make updates to and click their checkboxes.
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Hit the "Clear Completion" button to reset those subject completions to 0%.
🔥 Tips on clearing different types of completions to 0%:
Action |
What's Affected |
How To |
Clear Specific Topics & Tests |
The individual topics and tests that were chosen to be updated. |
Under the "Clear Completion" view, hit the drop-down arrow next to a subject name to see all topics and tests within that subject.
Select the checkboxes on the left-hand side of the topics and/or tests you wish to clear.
Push the "Clear Completion" button to finalize the change. |
Bulk-Clear Completions |
Every published subject, topic, and test assigned to a single trainee. |
Under the "Clear Completion" view, press the "Select all" checkbox at the top of the content list instead of each individual subject, topic, and/or test.
Push the "Clear Completion" button to finalize the change. |
Alternative |
Bulk-clearing all trainees' completions on a single subject. |
The share changes feature allows for a complete resetting of completion scores to 0% for all trainees assigned to that one subject.
More about this feature can be found here: |
To manually mark a subject as 100% complete:
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Open the "Account" tab from the left-hand navigation.
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Choose "Manage users" from the drop-down menu.
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Click the name of the team member whose completion(s) you wish to clear to 0%.
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Click the "Manage" button under the "Subjects assigned" section of their profile.
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Press the "Mark Complete" button to begin selecting training to set to 100%.
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Locate the subject titles you wish to make updates to and click their checkboxes.
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Hit the "Mark Complete" button to set those subject completions to 100%.
📝 Please note: Items that require an e-signature cannot be marked as complete using this method.
🔥 Tips on marking different types of completions to 100%:
Action |
What's Affected |
How To |
Mark Specific Topics & Tests as 100% Completed. |
The individual topics and tests that were chosen to be updated. |
Under the "Mark Complete" view, hit the drop-down arrow next to a subject name to see all topics and tests within that subject.
Select the checkboxes on the left-hand side of the topics and/or tests you wish to update to 100% complete.
Push the "Mark Complete" button to finalize the change. |
Bulk-Complete Subjects to 100%. |
Every published subject, topic, and test assigned to a single trainee. |
Under the "Mark Complete" view, press the "Select all" checkbox at the top of the content list instead of each individual subject, topic, and/or test.
Push the "Mark Complete" button to finalize the change. |
Learn more about managing training subjects:
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Utilize specific features for individual subjects using advanced settings.
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Turn on the content page to provide a central hub for training company-wide.
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Run reports on team members, subjects, account activity, and more!