Completion Certificates

Learn how to enable and access completion certificates for finished subjects.

Completion certificates can be used as symbols of achievement and recognition for the hard work your teammates put into their training. Enabling this feature showcases your team's diligence and maintains proof of industry standards.

👉 Before you start:

• All plans have access to the completion certificate feature.

• All permission levels have access to obtain their individual completion certificates, but only Billing Admins, Admins, and group managers can access other teammates' completion certificates.

• 📝 Please note: After a team member completes a subject with a completion certificate enabled on it, they'll be emailed a PDF copy automatically and can also access these copies again at any time from their "Home" page. 📩

What's included on a completion certificate?  

A Trainual completion certificate will look like this:

And will display...

• The accent color setting and company logo you've chosen under brand styles.
• The purpose of the file: "Certificate of Completion."
• The name of the trainee.
• The title of the finished subject.
• The date and time the training was completed. 
• A "successful completion" badge in the lower right-hand corner. 

To turn on completion certificates for a specific subject:

1. Navigate to the Content page from the left-hand menu.

2. Locate and open your subject from within the tab where it currently "lives" — Company, Policies, or Processes.

3. Click on the three dots from the right-hand side of the subject title.

4. Choose "Edit subject settings" from the drop-down menu.

   
   
   
   

5. Check the box for "Award certificates upon completion?" under the "Advanced subject settings" area to turn this feature on.
   
   

   
   
   

6. Click "Save" to apply this change.

To grab a specific teammate's completion certificate:

If you are an Admin, you can always access anyone's completion certificates, and if you are a group manager, you will only be able to access group member's files.

1. Open the "Account" tab, then click the "Manage users" link from the left-hand menu options.
2. Click on the person's name to open their profile page.
3. Locate the "Subjects assigned" section of this page and hit "Manage."
4. Find the subject title in question and click on the corresponding gold badge icon; you will be directed to a PDF report page.
5. Download or print these documents as needed. 📥
   
   

FAQs

How can I submit my feedback and ideas about features?

Learn more about advanced subject settings:

• Add a required completion due date to your subjects for more accountability.

• Ensure your team revisits a subject by setting an expiring completion date.

• Lock subjects to ensure your content information and styling are preserved.