---
title: Group Manager
description: Learn how to delegate group member and content management to your most trusted employees.
---

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2. [Users, groups & access for training suite](https://help.trainual.com/en/users-groups-access-for-training-suite?hsLang=en)
3. [Groups & group management](https://help.trainual.com/en/users-groups-access-for-training-suite?hsLang=en#groups-group-management)

# Group Manager

## Learn how to delegate group member and content management to your most trusted employees.

---

Help foster a sense of shared accountability for the training process by delegating responsibility and content management to your **group managers**.

👉 Before you start:

- This feature is available under all Trainual plans.
- Only those with an Admin+ **[permission level](https://help.trainual.com/en/articles/5589497-permission-levels?hsLang=en)** can see and manage groups to set a group manager. Once a general user or author is added as a group manager for a group, they can see and manage group managers for that *specific* group.
- If you are unfamiliar with the group feature, start here: **🔗 [Groups](https://help.trainual.com/en/articles/8190371-groups?hsLang=en)**.

🗂️ **Table of contents:** Skip around to just the parts you need with these links.

- [**The change from Manager permissions to group managers**](https://help.trainual.com/en/articles/9106194-group-manager#Changing-from-manager-permissions-to-group-manager).
- [**Group manager feature overview**](https://help.trainual.com/en/articles/9106194-group-manager#Overview).

    - [**GMs *can* add or remove *these* in the platform**](https://help.trainual.com/en/articles/9106194-group-manager#Group-managers-can-add-or-remove).
    - [**GMs *can* also perform *these actions* in the platform**](https://help.trainual.com/en/articles/9106194-group-manager#Group-managers-can-also).
    - [**GMs *cannot* do *these things* in the platform**](https://help.trainual.com/en/articles/9106194-group-manager#Group-managers-cannot).
- [**Assigning and removing group managers**](https://help.trainual.com/en/articles/9106194-group-manager#Assigning-and-removing-group-managers).
- [**FAQs**](https://help.trainual.com/en/articles/9106194-group-manager#FAQs).
- [**Learn more about groups**](https://help.trainual.com/en/articles/9106194-group-manager#Learn-more-about-groups).

---

### Changing from manager permissions to group managers

The Manager permission levelwas retired on April 2, 2024. As a part of this historical change, any teammates who had Manager permissions were...

- Automatically transitioned down to **[Author permissions](https://help.trainual.com/en/articles/5589497-permission-levels?hsLang=en#h_f3e4c191fa)**.
- Automatically made group managers for all **[teams](https://help.trainual.com/en/articles/8190371-groups?hsLang=en)** they were a part of.

**👀 Need to make some permission level adjustments?**   
Remember that you can **[change permissions in bulk](https://help.trainual.com/en/articles/5211182-setting-permission-levels?hsLang=en#h_d5ba366a8f)**! Just open "Account" on the left navigation menu \> click "Manage users" \> and check the boxes to the left of the people you'd like to turn into Authors (or any other permission level).

---

### Overview

A group manager's primary responsibility is to oversee the accuracy of content assignments for all their group members. But this isn't all they can do! Check out the lists below to find out what a group manager can and cannot do with this authority.

| #### **✅ Group managers *can* add or remove...** |
| --- |
| Group members. |
| Other group managers. |
| Content associated with their groups. |
| Any group teammate's assigned groups, even if they are *not* the group manager for those specific groups. |
| #### ✅ **Group managers *can* also...** |
| View **[reports](https://help.trainual.com/en/articles/7260790-reports?hsLang=en)** related to their groups. |
| **[Invite new users](https://help.trainual.com/en/articles/5561194-add-new-teammates?hsLang=en)** to Trainual. |
| **[Archive](https://help.trainual.com/en/articles/5578457-archive-unarchive-people?hsLang=en)** group members. |
| Edit group descriptions and responsibilities. |
| Manage the **[training completion](https://help.trainual.com/en/articles/6428685-update-completion-percentages?hsLang=en)** on any content for group members they manage. |

 

| #### ❌ **Group managers *cannot*...** |
| --- |
| Invite teammates to join the company account that would need a **[higher permission level](https://help.trainual.com/en/articles/5589497-permission-levels?hsLang=en)** than the group manager currently holds. |
| **[Delete Trainual profiles](https://help.trainual.com/en/articles/5578576-delete-people?hsLang=en)** of members in their groups. |
| Access, see into, or share unpublished content or **[private content](https://help.trainual.com/en/articles/8692439-content-discoverability-unassigned-user-access?hsLang=en#h_6a788c7ee6)** with their groups. If a group manager has not been explicitly provided access to content, they will only see the subject title and a button that says "**[Request permission](https://help.trainual.com/en/articles/7247028-manage-content-libraries?hsLang=en)**." |

📝 **Please note:** Group manager delegations can be given to *anyone* on the team, including your **[General users](https://help.trainual.com/en/articles/6370945-general-user-permission-level?hsLang=en)**, so be sure you are giving this access thoughtfully.

---

Assigning and removing group managers

1. **Click** "**Groups**" from the left-hand navigation menu.
2. Locate and **open the** **title of the group** where you'd like to assign a group manager.
3. **Find the** "**Group managers**" section within the "Overview" tab of your group page. Then, click “Choose a manager.”
4. **Select the people** you’d like to delegate as group managers.
5. Hit the "**Save**" **button** to push through your changes.

#### **🧹 To remove a group manager**

Click "**Edit managers**" from the "Group managers" section and hover over the name of the individual(s) that you'd like to remove within the pop-up window. Hit the "**Remove as manager**" **link** when it appears, then the "**Save**" **button** to push through your changes.

🔥 **Tip:** Now that your group managers have access to their designated groups, send them **[this help article](https://help.trainual.com/en/articles/8190371-groups?hsLang=en)** for training on the "how-to" basics of managing group members, content, and editing descriptions and responsibilities.

---

### FAQs

***When I add a user as a group manager, will they be automatically added as a group member, too?***  
No. A group manager will also need to be directly added as a member to be assigned the group’s content.

***How does becoming a group manager change a teammate's permission level or content access level?***   
The group manager capability **is not tied** to a user’s **[access level to content](https://help.trainual.com/en/articles/5575360-manage-subject-content-access?hsLang=en)** or to their specific **[user permission level](https://help.trainual.com/en/articles/5589497-permission-levels?hsLang=en)**. That means if a **[General User](https://help.trainual.com/en/articles/6370945-general-user-permission-level?hsLang=en)**, for example, is made a group manager, their default access to their assigned content stays as “**[View](https://help.trainual.com/en/articles/5575360-manage-subject-content-access?hsLang=en)**.” However, they can now manage members of their group(s) and the content assigned to their group(s).

***Why can't I see all of my group members under the subject reports page?***   
It's possible that some of your group members are not currently active in the account. Double-check that all your group members have accepted their **[Trainual invites](https://help.trainual.com/en/articles/5641114-resend-an-invite?hsLang=en)** and are currently active in the company account.

***What type of latest activity reporting can a group manager see?***  
Group managers will be able to view *any* type of **[latest activity report information](https://help.trainual.com/en/articles/7260790-reports?hsLang=en#h_2a63b5c7de)** for their designated group teammates. This includes all user and content specific account activity.

***How can I submit my feedback and ideas about features?***  
If you'd like to share your thoughts about group features or think of something else you'd like to see added in the future, send us your **[feature requests and ideas](https://help.trainual.com/en/articles/4113422-how-do-i-request-a-feature?hsLang=en)**.

---

### Learn more about groups:

- Quickly share content with all users in your account using the **[“Everyone” group](https://help.trainual.com/en/articles/9005412-everyone-group?q=group&hsLang=en)**.
- Review [**this strategy guide**](https://share.trainual.com/subject/83bf938e-bc6e-4bc2-9a25-854f44eb2c74) to map out your playbook using groups.

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